KNOCK KNOCKWINDOWS REMOTE SUPPORT
Windows Remote
Support Software
KNOCK KNOCK helps support staff and Windows users solve computer problems together on the same screen.
Connect with a one-time support code
Enter the code provided by your support specialist. There is no need to type an IP address or change router settings.
See and solve the problem together
After approval, the specialist can view the screen and use permitted keyboard and mouse controls to help.
Two apps for two roles
- Remote help app: for the person receiving support
- Support staff app: for the person providing support
Remote support data is encrypted
Screen, input, chat, clipboard, and file-transfer data is end-to-end encrypted between devices. A relay server administrator cannot view its contents.